Stop Service

Date to stop service. We are unable to accept requests that are more than 30 days in the future.

Primary name on the account:

Account Number (12 digits)

Phone Number

Service Address

Street Address

Apartment/Unit Number

City

State

Zip Code

Are you moving to an address that is also serviced by the city of San Diego? For your convenience, we can start service at your new address at the same time we process your stop service request.

Yes

Please provide your new service address.

New Service Street Address

Apartment/Unit Number

City

State

Zip

What date would you like to start service at the new address? We are unable to accept requests that are more than 30 days in the future.

Would you like to add a secondary name to your account? Please note you must attach a copy of the secondary contact's identification for them to be added to your account.

Yes

Relationship to Primary Account Holder

Street Address for Secondary Contact

Apartment/Unit Number for Secondary Contact

City for Secondary Contact

State for Secondary Contact

Zip Code for Secondary Contact

Required documents.

Upload a valid photo of a government issued identification listed below for the primary account holder and secondary contact (if applicable).

Driver’s license
State identification card
Military identification
US Passport or Passport Card
Foreign passport
Permanent Resident Card
Certificate of Naturalization or Certificate of US Citizenship
Student identification card
Social Security Card

Upload Valid Identification for the Primary Account Holder (Accepted file types: PDF, .JPEG, . PNG, .GIF. Please turn off Live Mode prior to taking the picture.)

Click Here to Upload

Please provide your forwarding address.

Forwarding Street Address

Apartment/Unit Number

City

State

Zip Code

Are you the tenant, owner or property management company?

Tenant

Owner

Property Management Company

Property Management Company Name

Property Management Company Primary Contact Name

Property Management Company Street Address

Property Management Company Suite/Unit Number

Property Management Company City

Property Management Company State

Property Management Company Zip Code (5 digits)

Property Management Company Phone Number

Property Management Company Email Address

Required documents.

Property Management Companies are required to provide specific documents to start or stop water service on behalf of an owner. Please upload one copy of each of the following:

W-9 or San Diego Business Tax Certificate for the Property Management Company
Property Management Agreement
A valid photo of a government issued identification listed below for the primary account holder (owner):
- Driver’s license
- State identification card
- Military identification
- US Passport or Passport Card
- Foreign passport
- Permanent Resident Card
- Certificate of Naturalization or Certificate of US Citizenship
- Student identification card
- Social Security Card

Upload Document Federal Tax Identification (W9) or City of San Diego Business Tax Certificate. Upload Valid Identification for the Primary Account Holder (Accepted file types: PDF, .JPEG, . PNG, .GIF. Please turn off Live Mode prior to taking the picture.)

Click Here to Upload

Upload Property Management Agreement. Upload Valid Identification for the Primary Account Holder (Accepted file types: PDF, .JPEG, . PNG, .GIF. Please turn off Live Mode prior to taking the picture.)

Click Here to Upload

Upload Valid Identification for the Primary Account Holder. Upload Valid Identification for the Primary Account Holder (Accepted file types: PDF, .JPEG, . PNG, .GIF. Please turn off Live Mode prior to taking the picture.)

Click Here to Upload

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