Please note: Any individual or business listed as a contact on a Public Utilities Department account will have the same access to account information, and the ability to make changes on the account, as would the account holder. This includes information regarding usage, rates, payment method and billing information. This also includes the ability to close the account, and update the mailing address, phone number and email address, as well as add additional contacts on the account. Contacts, however, are not allowed to start or transfer service on behalf of the account holder, with the exception a property management company with a current property management agreement on file.