1) The new Applicant must have a Citizen Access account, or the request will not be approved. Watch the video tutorial link to learn how to register for an account.
2) Requests will be processed within one business day. However, requests by parties other than the current applicant may take a week to process.
3) The current applicant is the only person who can submit or approve someone else to submit this form.
Roles of an Applicant:
a) Is the only contact to receive all project-related emails. All other project contacts, including a Point of Contact, Inspection Contact or Property Owner will not receive any emails.
b) Can upload and download all documents.
c) Is the only project contact that will be able to download the stamped/issued plans.
d) Is responsible for all information submitted on the Application and for payment of all required fees.
e) Can submit amendments to in-process applications.
f) Can add or remove a Point of Contact, Inspection Contact or licensed professionals. For a Change of Contact submit a Form DS-4406.
g) Can Request to withdraw an in-progress application or permit.