1) The new Applicant must have a Citizen Access account, or the request will not be approved. Watch the video tutorial link to learn how to register for an account.

2) Requests will be processed within one business day. However, requests by parties other than the current applicant may take a week to process.

Roles of an Applicant:

a) Is the only contact to receive all project-related emails. All other project contacts, including a Point of Contact, Inspection Contact or Property Owner will not receive any emails.

b) Can upload and download all documents.

c) Is the only project contact that will be able to download the stamped/issued plans.

d) Is responsible for all information submitted on the Application and for payment of all required fees.

e) Can submit amendments to in-process applications.

f) Can add or remove a Point of Contact, Inspection Contact or licensed professionals. For a Change of Contact submit a Form DS-4406.

g) Can Request to withdraw an in-progress application or permit.

PTS or Accela Record Number
Records are formatted as:
PTS-###### or PRJ-####### for Project Numbers
CC-####### for Construction Changes
FDEF-####### for Deferred Fire Permits
DEF-####### for Deferred Submittals, such as Deferred Trusses.

Requestor

**Important** Don't use this form if the requestor is the current Permit Holder. Instead, existing Permit Holders must submit a Change of Building Permit Record Form (DS-342).

Requestor Signature

The name and email address of the signer must match the current applicant or point of contact name and email address on file for the project.