This form should be used to:
Please note: If you are moving, please use the Start Water/Wastewater Service form or the Stop or Transfer Water/Wastewater Service form.
Current Information Listed on Your Account
Primary Name on the Account
Service Street Address
For identification verification please upload a valid photo of a government issued identification listed below for the primary account holder.
If you are requesting a name change please upload identification that shows your updated name.
Upload Valid Identification for the Primary Account Holder. (Accepted file types: PDF, .JPEG, . PNG, .GIF. Please turn off Live Mode prior to taking the picture.)
Select the information that you would like to update.
Name Change (due to legal name change or correct a misspelling).
New Mailing Address
Please note: Any individual or business listed as a contact on a Public Utilities Department account will have the same access to account information, and the ability to make changes on the account, as would the account holder. This includes information regarding usage, rates, payment method and billing information. This also includes the ability to close the account, and update the mailing address, phone number and email address, as well as add additional contacts on the account. Contacts, however, are not allowed to start or transfer service on behalf of the account holder, with the exception a property management company with a current property management agreement on file.
New Secondary Contact Name
New Secondary Contact Address
Upload Valid Identification for the Secondary Contact. (Accepted file types: PDF, .JPEG, . PNG, .GIF. Please turn off Live Mode prior to taking the picture.)
New Property Management Company Mailing Address
Property management companies are required to provide specific documents to act on behalf of an owner. Please upload one copy of each of the following:
Upload Federal Tax Identification (W9) or City of San Diego Business Tax Certificate for the property management company. (Accepted file types: PDF, .JPEG, . PNG, .GIF)
Upload Property Management Agreement. (Accepted file types: PDF, .JPEG, . PNG, .GIF. Please turn off Live Mode prior to taking the picture.)
Date of Termination for the Property Management Company
Confirmation of Mailing/Billing Address
Third-Party Billing Company Mailing Address
Third-party billing companies are required to provide specific documents to act on behalf of an owner. Please upload one copy of each of the following:
Upload Federal Tax Identification (W9) or City of San Diego Business Tax Certificate for the third-party company. (Accepted file types: PDF, .JPEG, . PNG, .GIF)
Upload Letter of Authorization. (Accepted file types: PDF, .JPEG, . PNG, .GIF. Please turn off Live Mode prior to taking the picture.)
